Vimeo Phone Numbers and Emails

Customer Service:

  • (212) 524-8776

Vimeo Email:

Legal
Privacy Inquiries

Vimeo Contact Information

Vimeo Website:

Vimeo Online Chat:

Corporate Office Address:

Vimeo, Inc.
555 West 18th Street
New York City, New York 10011
United States
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Vimeo Rating Based on 24 Reviews

Rating details

1.4
more details
Billing Practices
Exchange, Refund and Cancellation Policy
Style and Design
Price Affordability

Rating stats

Rating trend

Summary of Vimeo Customer Service Calls

97 TOTAL
CALLS
01:27 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vimeo Customer Service?

Activation/ Cancellation Question:

  • “Auto renew cancel”
  • “Unsubscribe”
  • “I need my subscription canceled”

Payments and Charges Question:

  • “Billing”
  • “Charges”
  • “Billings”

Refund Question:

  • “Refund”
  • “Subscription and refund”
  • “I do not want the subscription anymore I want a refund I thought we cancel this a year agoI will protested with my bank Chas”

Account Question:

  • “I need to log in to my account asap. Urgent”
  • “I can not get to my account.”
  • “Account problem”

Request for Information Question:

  • “Request a refund”
  • “Question about vimeo on demand”

Staff Question:

  • “Didn't sign up for this service”

Cards Question:

  • “Some body use my card”

Product/ Service Question:

  • “Subscription”

Other Question:

  • “Upload more videos to vineo”
  • “Fraud”
  • “Resetting our weekly quote”

About

Top Vimeo Services

Streaming Service, Pro Tv Package, On Demand Tv Service

Vimeo Pros and Cons

Pros: Great videos, Cool short films, Great quality, Great platform, Adventure films

Cons: Terrible customer service, No technical service, Privacy in some videos, Privacy

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Vimeo reviews and complaints

Vimeo is ranked 168 out of 732 in Media category

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